There are obviously at least 2 different controllers involved (2.0 and 3.0), so it's strange that all of the USB ports suddenly disappear. I wonder if this may be a relatively "new hardware" issue. This is the newest version of Windows 10 (1703 Creators Edition) while the old system was running version 1607. Were working just fine attached to my old system. I also keep having event id 153 while imaging partitions to an external USB 3.0 drive (different one than for backups), however USB ports don't disappear during that. The event log when that happens, like event id 157, 140, 51. A reboot (warm boot) is required to restore USB ports functionality. I also lose the manageability, because USB mouse and keyboard are connected to USB 2.0 port. ALL (2.0 and 3.0) USB ports on the back plane drop (disappearįrom the OS) while running a backup to an external USB 3.0 drive. It has already been replaced and the same issue is with the second one, so it's not that a particular one was broken. The motherboard (ASUS Crosshair VI Hero) has a serious issue with USB ports.
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